Learning Outcomes Assessment Specialist

Synopsis of Role:

This role facilitates the Learning Outcomes Assessment Administrative (LOA) process. The LOA is required of undergraduate and MBA students. The assessment is comprised of two tests depending on the students program of study; the Measure of Academic Proficiency & Progress test (MAPP) and the Major Field Test (MFT). The Learning Outcomes Assessment Specialist ensures proper notification, processing and completion of the assessment. The Specialist ensures the process is run smoothly and that required students receive consistent communication before, during and after completion of the test.

Essential Functions: 

• Maintain communication with students that are required to complete the LOA. Communication includes, but is not limited to: notification of the assessment, proctor verification, shipping information, reminders and notification of completion.
• Maintain the LOA access database to include student, proctor and test information.
• Submit weekly reports to various APUS departments to include those that completed the LOA test, are in the process of completion or have not made contact.
• Prepare LOA test packets daily to include test booklets, scantron sheet, proctor instructions, proctor directions, and personalized cover letter.
• Maintain system for invoicing and completing inventory to ensure needed materials are on hand.
• Mail completed LOA test packets to the Educational Testing Service (ETS) for scoring. Retrieve scores through the ETS web site.
• Maintain the ETS online system for issuing MAPP assessments.
• Maintain professional contact with students.
• Assist the Office of the Provost with administrative support to include copying, printing and the execution of special projects.
• Performs other duties as assigned.

Critical Skills and Job Complexity: 

• Strong Word, Excel Access skills (experience creating and editing spreadsheets with formulas and manipulating data within reports to extract pertinent information).
• Strong organizational and administrative skills.
• Effective verbal and written communications skills (including basic editing experience).
• Demonstrated ability to manage multiple projects under tight deadlines.

Preferred Education and Experience:

• Associates degree required.
• Administrative assistance in an office environment preferred.

Work Environment and Physical Demands:

• Standard office environment in Charles Town, WV.