Dr. Sharon van Wyk - Executive Vice President and Chief Operations Officer

Dr. Sharon van Wyk, Chief Operations Officer of the American Public University System, leads enrollment management services, student and alumni services, and the information technology departments.  She joined the university system in 2009 to help the organization continue its rapid expansion, enhance the quality of the student experience, and improve operational efficiencies.

Prior to her role at APUS, Dr. van Wyk served as the Vice President of Process Excellence, Infrastructure & Online Customer Support at Intuit, a leading international provider of business and financial management solutions with $3.1 billion revenue.

Dr. van Wyk has over 20 years of experience at leading the operations and process improvement initiatives of both small and large organizations.  During her career, she has served as Vice President of Process Excellence and New Market Development for the Employee Benefits Group of GE Financial, as well as other leadership positions within GE Capital.  She was a founding member of the change management practice at Accenture, the first and largest of the “Big 6” change management practices, and was also an adjunct professor for the Executive MBA program at the University of Connecticut Business School.
 
In addition to wide-ranging leadership experience, Dr. van Wyk possesses several process improvement certifications including Master Black Belt and Six Sigma Instructor.  She has experience launching Lean, Agile and Scrum.

Dr. van Wyk holds a Ph.D. in Instructional Systems and an M.S. in Instructional Systems from Florida State University.  She earned a B.S. in Communications from the University of Wisconsin-Stevens Point.