Course Details
Course Code: PADM617 Course ID: 4940 Credit Hours: 3 Level: Graduate
This course explores conflict resolution strategies, such as negotiation and mediation, through a series of case studies and role-playing scenarios with an emphasis on ethical practice. Students will be involved in one-on-one, multiple party and inter-agency negotiations. Interpersonal negotiation techniques will be reviewed along with a focus on the ability to assess the influence on cultural diversity on the process. This course involves a high degree of active participation and students should be ready to be in the classroom on a consistent basis to ensure teams are able to accommodate schedules and still satisfactorily practice the concepts taught.