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COMM401 - Conflict and Communication

Course Details

Course Code: COMM401 Course ID: 4925 Credit Hours: 3 Level: Undergraduate

This course introduces students to concepts in the study of human conflict. During the course, students will explore communication in conflict or crisis and emergency situations where ethics, risk, and uncertainty may exist, as well as where communication must be effectively managed. Through case studies and applied exercises, students will apply theory to practical situations to evaluate communication efforts and prepare a crisis communication plan, focusing on causes and dynamics of interpersonal conflict and strategies people use to manage conflicts. Prerequisites: COMM304 and COMM285


Course Schedule

Registration Dates Course Dates Session Weeks
07/27/21 - 12/31/21 01/03/22 - 02/27/22 Winter 2022 Session B 8 Week session
09/28/21 - 03/04/22 03/07/22 - 05/01/22 Winter 2022 Session D 8 Week session
11/30/21 - 04/29/22 05/02/22 - 06/26/22 Spring 2022 Session I 8 Week session

Current Syllabi

CO1: Survey common causes and dimensions of conflict and its value in society.
CO2: Evaluate the role of culture, emotions and power on conflict creation and resolution.
CO3: Compare and contrast common communication practices effective for conflict situations.
CO4: Examine common negotiation and mediation practices effective for conflict resolution.
CO5: Explore less common communication tactics sometimes employed to manage conflict.

Please see the weekly Reading & Resources.

Book Title:The Dynamics of Conflict: A Guide to Engagement and Intervention, 2nd ed. - e-book available in the APUS Online Library
Publication Info:Wiley Lib
Unit Cost:$63.00

Previous Syllabi

Not current for future courses.