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RLMT400 - Recalls Best Practices and Issues

Course Details

Course Code: RLMT400 Course ID: 4310 Credit Hours: 3 Level: Undergraduate

This course provides students with a systems-centric view to explore what is seen as today’s best practices in product recalls in manufacturing and retail. There appears to be no one standard set of practices or steps to follow for recalls. Each time a recall is voluntary or is issued by a company or the government, different procedures seem to be followed. This course will examine case studies of recalls from the food and beverage industry, consumer electronics, automotive, toys, and home appliances and furniture. The student will examine these cases to discover a set of procedures or steps that are common and those that are unique. This course is intended for students and professionals working in reverse logistics, retail business management, general management, transportation management, supply chain management, and corporate and military decision makers.

Course Schedule

Registration Dates Course Dates Session Weeks
02/22/22 - 07/29/22 08/01/22 - 09/25/22 Summer 2022 Session I 8 Week session

Current Syllabi

The course will explore issues relating to product and manufacturing recall practices. The student will learn the fundamentals, which include relevant terminology, as well as investigating these particular practices in various industries. After completing the course, the student should be able to:

LO-1 Define product recall and give examples.

LO-2 Discuss the characteristics of the recalls in various industries

LO-3 Discuss the effects of product recalls on an organization.

LO-4 Describe the ways organizations have handled various recalls.

LO-5 Describe the phases of the recall process (i.e. before, during, and after).

LO-6 Discuss the involvement of logistic systems relating to product or manufacturing recalls.

LO-7 Identify reasons for product recalls increasing in the U.S.

LO-8 Discuss organizational procedures in responding to a government agency calling for a recall.

NameGrade %
Forums 30.00 %
Forum 1 3.75 %
Forum 2 3.75 %
Forum 3 3.75 %
Forum 4 3.75 %
Forum 5 3.75 %
Forum 6 3.75 %
Forum 7 3.75 %
Forum 8 3.75 %
Written Papers 40.00 %
Week 1: Written Paper 5.71 %
Week 6: Written Paper 5.71 %
Week 2: Written Paper 5.71 %
Week 3: Written Paper 5.71 %
Week 5: Written Paper 5.71 %
Week 7: Written Paper 5.71 %
Week 8: Written Paper 5.71 %
Research Paper 30.00 %
Week 4: Research Paper 30.00 %
Book Title: Communication and Organizational Crisis-E-book available in the APUS Online Library
Author: Seeger, Matthew W. / Sellnow, Timothy L. / Ulmer, Robert R.
Publication Info: ABC-CLIO
ISBN: 9781567205343
Book Title: Not Just China: The Rise of Recalls in the Age of Global Business-e-book available in the APUS Online Library
Author: Bapuji, Hari
Publication Info: Palgrave Macmillan
ISBN: 9780230104518
Book Title: To find the library e-book(s) req'd for your course, please visit to locate the eReserve by course #. You must be logged in to eCampus first to access the links.
Author: N/A
Publication Info: N/A

Book Title:Not Just China: The Rise of Recalls in the Age of Global Business-e-book available online, please visit to locate the course eReserve.
Publication Info:Palgrave Macmillan
Author:Bapuji, Hari
Unit Cost:$97.58
Book Title:Communication and Organizational Crisis-e-book available online, please visit to locate the course eReserve.
Publication Info:ABC-CLIO
Author:Seeger, Matthew W. / Sellnow, Timothy L. / Ulmer, Robert R.
Unit Cost:$77.43
Book Title:Various resources from the APUS Library & the Open Web are used. Please visit to locate the course eReserve.

Previous Syllabi

Not current for future courses.