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RLMT630 - Recalls and Returns Management

Course Details

Course Code: RLMT630 Course ID: 4354 Credit Hours: 3 Level: Graduate

This course is a focused and comprehensive examination of the recalls programs of major manufacturing companies around the world, as a thorough study of how a returns program can enhance the revenue stream of a retail store.

Course Schedule

Registration Dates Course Dates Session Weeks
01/27/20 - 07/03/20 07/06/20 - 08/30/20 Summer 2020 Session B 8 Week session

Current Syllabi

After successfully completing this course, you will be able to

  1. Define what a recall is and analyze the “Year of the Recall”
  2. Identify multiple types of recalls
  3. Explain recall operations and concepts
  4. Define what a RL manager is responsibilities are during a recall
  5. Describe product returns and the process
  6. Detail what is involved in defective products and the liability within
  7. Examine the impact of reverse channel structure on the equilibrium return policy and profit
  8. Identify the possibility of saving money by returns
NameGrade %
Forums 40.00 %
Introduction 4.44 %
Forum 1 4.44 %
Forum 2 4.44 %
Forum 3 4.44 %
Forum 4 4.44 %
Forum 5 4.44 %
Forum 6 4.44 %
Forum 7 4.44 %
Forum 8 4.44 %
Written Assignments 30.00 %
Week Two Case Study 15.00 %
Week Five Case Study 15.00 %
Research Paper 30.00 %
Week Seven: Research Paper 30.00 %

Course Materials will be found in the Lessons or Forum areas as appropriate.

Book Title:Not Just China: The Rise of Recalls in the Age of Global Business (Ebook available through the APUS Online Library)
Publication Info:Macmillan
Author:Bapuji, H.
Unit Cost:$33.00
Book Title:Various resources from the APUS Library & the Open Web are used. Links provided inside the classroom in the Lessons section.
Author:No Author Specified

Previous Syllabi

Not current for future courses.