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RLMT650 - Reverse Logistics in the Retail Industry

Course Details

Course Code: RLMT650 Course ID: 4325 Credit Hours: 3 Level: Graduate

This course is a focused and comprehensive examination of how different retail industries implement reverse logistics programs. The focus is on food and beverage, apparel, automotive, sports, hotel operations, and consumer electronics. Attention is focused on data synchronization inventory management comparing the forward and reverse logistics chains.





Course Schedule

Registration Dates Course Dates Session Weeks
05/27/19 - 11/01/19 11/04/19 - 12/29/19 Fall 2019 Session I 8 Week session
08/26/19 - 01/31/20 02/03/20 - 03/29/20 Winter 2020 Session I 8 Week session

Current Syllabi

After successfully completing this course, students will fulfill the following Learning Objectives (LO):

LO-1 Analyze how reverse logistics is incorporated into retail management and transportation processes.

LO-2 Compare the differences in the forward supply chain and reverse logistics within various industry sectors (food and beverage, apparel, automotive, sports, hotel, etc.).

LO-3 Resolve issues and challenges of retail industries and their reverse logistics processes.

LO-4 Analyze the financial impact reverse logistics has on the retail industry.

LO-5 Evaluate small, medium, and large retailers such as big box retailers and the success or failure of their reverse logistics processes.

LO-6 Appraise best practices of reverse logistics within the context of the retail industry.

LO-7 Compare the differences in data collection, IT infrastructures, and management systems between forward logistics and reverse logistics within the context of the retail industry.

LO-8 Develop a reverse logistics program for an organization within the retail industry.

NameGrade %
Forum Discussions 40.00 %
Week 1 Forum 5.00 %
Week 2 Forum 5.00 %
Week 3 Forum 5.00 %
Week 4 Forum 5.00 %
Week 5 Forum 5.00 %
Week 6 Forum 5.00 %
Week 7 Forum 5.00 %
Week 8 Forum 5.00 %
Quizzes 8.00 %
Week 5: Quiz 4.00 %
Week 3: Quiz 4.00 %
Written Papers 24.00 %
Week 2: Written Paper 8.00 %
Week 4: Written Paper 8.00 %
Week 6: Written Paper 8.00 %
APA Quiz 3.00 %
Week 1: APA Quiz 3.00 %
Final Project 15.00 %
Week 7: Final Project 15.00 %
Final Exam 10.00 %
Week 8: Final Exam (Essay) 10.00 %
Unassigned 0.00 %
Week 5: Quiz 0.00 %
Week 3: Quiz 0.00 %
Week 1: APA Quiz 0.00 %
Week 8: Final Exam (Essay) 0.00 %

Required Readings:

Alfred, A., & Vallieres, J. (1998). Valued role of reverse logistics in the supply chain. Materials Management and Distribution, 43(5), 63-63. (Article can be found in the online Library)

Anonymous (April 2011). Inmar and ADT recognized for reverse logistics operational excellence. Targeted News Service, pp. n/a. (Article can be found in the online Library)

Anonymous (June 2011). Geodis Wilson; Geodis Wilson Launches Luxury Hotel & Resort Logistics Group. Retreived from http://finance.renewableenergyworld.com/pennwell.renewableenergy/news/read?GUID=18846465 (Article can be found using the URL provided)

Bauner, D., Laestadius, S., & Iida, N. (2009). Evolving technological systems for diesel engine emission control: Balancing GHG and local emissions. Clean Technologies and Environmental Policy, 11(3), 339-339-365. doi:10.1007/s10098-008-0151-x (Article can be found in the online Library)

Biederman, D. (2010, July). Speeding Up, in Reverse. Journal of Commerce. (Article can be found in the online Library)

C.H. Robinson Worldwide, Inc. (2010). Emerging best practices in food & beverage shipping: Fulfilling the perfect order. Retrieved from http://www.chrobinson.com/en/us/Resources/White-Papers/?d=54 (White Paper can be found at the URL provided, to receive FREE copy you must sign up to receive FREE reports)

Daugherty, Patricia J; Richey, R Glenn; Hudgens, Bryan J; Autry, Chad W. (2003). Reverse logistics in the automobile aftermarket industry. International Journal of Logistics Management14: 1, p. 49-62. (Article can be found in the online Library)

Florida Department of Environmental Protection. Florida Green Lodging. Retrieved from http://www.dep.state.fl.us/greenlodging/bmp_waste.htm (Information on hotel operations can be found using the URL provided)

Haas, D. A., Murphy, F. H., & Lancioni, R. A. (2003). Managing reverse logistics channels with data envelopment analysis. Transportation Journal, 42(3), 59-59. (Article can be found in the online Library)

Hickey, K. (July 1 2005). Returns management: How to convert trash to treasure. Retrieved from http://www.supplychainbrain.com/content/headline-news/single-article/article/returns-management-how-to-convert-trash-to-treasure/ (Article can be found using the URL provided)

HighJump Software. “The ERP Warehouse Module vs. Best-of-Breed WMS” (Report can be found in the Resources folder of the classroom)

Jakovljevic, P.J. (August 22 2007). Zooming into the clothing retailer conundrum. Retrieved from http://www.supplychainbrain.com/content/headline-news/single-article/article/zooming-into-the-clothing-retailer-conundrum/ (Article can be found using the URL provided)

Knickle, K. (May 10 2011). Connecting reverse logistics, recycling and sustainability. Retrieved at http://www.supplychainbrain.com/content/headline-news/single-article/article/connecting-reverse-logistics-recycling-and-sustainability/ (Article can be found using the URL provided)

Kumar, S. (2008). A study of the supermarket industry and its growing logistics capabilities. International Journal of Retail & Distribution Management, 36(3), 192-211. (Article can be found in the online Library)

Lacefield, S.K. (January 2011). Arrow Electronics launches reverse logistics service. Retrieved from http://www.dcvelocity.com/articles/20110113arrow_electronics_reverse_logistics/ (Article can be found using the URL provided)

Lacefield, S.K. (November 2009). Dell finds gold in parts returns. Retrieved from http://www.dcvelocity.com/articles/20091201_dell_finds_gold_in_returns/ (Article can be found using the URL provided)

Morton, R. (2007). Turning a negative into a positive. Logistics Today, 48(1), 18-18-19. (Article can be found in the online Library)

Murphy, J.V. (May 5 2008). ‘Be prepared’ is motto that all companies should follow when it comes to recalls. Global Logistics & Supply Chain Strategies.

http://www.supplychainbrain.com/content/headline-news/single-article/article/be-prepared-is-motto-that-all-companies-should-follow-when-it-comes-to-recalls/ (Article can be found using the URL provided)

Murphy, J.V. (October 4 2007). Best practices in reverse logistics can ease the pain of product returns. Retrieved from http://www.supplychainbrain.com/content/headline-news/single-article/article/best-practices-in-reverse-logistics-can-ease-the-pain-of-product-returns/ (Article can be found using the URL provided)

Richey, R G., Daugherty, P.J., Genchev, S. E., Autry, C. W. (2004). Reverse logistics: The impact of timing and resources. Journal of Business Logistics25. 2, p. 229-250. (Article can be found in the online Library)

Rogers, D.S. & Tibben-Lembke, R.S. (1998). Going backwards: Reverse logistics trends and practices. Reverse Logistics Council. (Free book can be located online at http://www.rlec.org)

Ryder Supply Chain Solutions. Reverse Logistics From Black Hole to Untapped Revenue Stream. Retrieved from http://www.ryder.com/supplychain_reverse.shtml (Download the White Paper from the URL provided)

Srivastava, S.K. (2008). Value recovery network design for product returns. International Journal of Physical Distribution & Logistics Management, 38(4), 311-331. (Article can be found in the online Library)

Stock, J., Speh, T., & Shear, H. (2006). Managing product returns for competitive advantage. MIT Sloan Management Review, 48(1), 57-57-62. (Article can be found in the online Library)

Tibben-Lembke, R., & Rogers, D. S. (2002). Differences between forward and reverse logistics in a retail environment. Supply Chain Management, 7(5), 271-271-282. (Article can be found in the online Library)

Townsend, J.M. (1993). Recycling in Motels and Hotels: A Guide for Hotel and Motel Recycling Managers. Retrieved from http://www.p2pays.org/ref/12/11306.pdf (Report can be found using the URL provided)

White, D. (2009). Designing an eco-friendly aftermarket network. Material Handling & Logistics, 64(9), 27-27. (Article can be found in the online Library)

Websites:

In addition to the required course text and supplemental materials, the following public domain Websites are useful. Please abide by the university’s academic honesty policy when using Internet sources as well. Note web site addresses are subject to change.

Site Name

Website URL/Address

The OWL at Purdue

http://owl.english.purdue.edu/

APA Style Homepage

http://www.apastyle.org/index.aspx

David J. Joseph Company

http://www.djj.com

Reverse Logistics Association

http://www.rla.org

Reverse Logistics Executive Council

http://www.rlec.org/

Supply Chain Brain

http://www.supplychainbrain.com

Book Title:Logistics and Retail Management: Emerging Issues and New Challenges in the Retail Supply Chain, 4th ed.
ISBN:9780749468231
Publication Info:Kogan Page
Author:Fernie, J. and Sparks, L.
Unit Cost:$76.40

Previous Syllabi

Not current for future courses.