Will Robots Take Over Roles in Logistics?
September 17, 2014
Written by Dr. Robert Gordon, faculty member, Reverse Logistics at American Public University
Last month, Starwood began pilot testing the ‘Botler’ at the Aloft Hotel in Silicon Valley. The test is showing that people are willing to have a robotic butler deliver items to their guest room. Although the Botler appears to be more like R2D2 than a human, it appears that this handy, three- foot-tall robot can assist guests with a more pleasant stay.
This means that the days of the helpful bell person or housekeeper coming to the door with the needed item in hand could be gone. While this would reduce the workload for certain hotel staff, I am not certain that this will ultimately lead to massive personnel cuts.
Read the entire article at DC Velocity.
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