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M.A. Reverse Logistics Management Assessment Results

Program Learning Outcomes

By using various assessment tools and/or rubrics within the classroom, American Public University System (APUS) is able to capture a snapshot of students’ success in fulfilling their program outcomes.  Signature assignments, generally in the final course of a program, are used to assess students’ proficiency in meeting each program outcome (PO).  In order to show proficiency in an area, a student must achieve a score of 85% or greater. American Public University System strives to have 70% or more (university benchmark) of our students reaching the 85% proficiency standard. When this benchmark isn't met, action is taken to improve curriculum and instruction to better serve our students. The below chart shows combined results of M.A. Reverse Logistics Management students at APUS.

  • PO#1- Analyze and present the best practices of a reverse logistics operation.
  • PO#2- Classify and explain the differences between forward and reverse logistics.
  • PO#3- Compare and contrast different historical case studies of when a reverse logistics operation was a success and when it was a failure.
  • PO#4- Explain the military and commercial industry history of reverse logistics compared to its current uses.
  • PO#5- Conduct an informal survey of military or manufacturing or retail decision makers and explain how to appraise qualitative as well as quantitative data and reports in the use of reverse logistics processes.
  • PO#6- Differentiate the financial impact of reverse logistics from financial components within a business environment.
  • PO#7- Examine and compare how a real-world application of reverse logistics is improving logistics visibility in a military, manufacturing and retail environment.
  • PO#8- Design and write an implementation plan to use reverse technology processes and technology within a manufacturing, retail or military organization.

M.A. Reverse Logistics Management PO data

End of Program Survey

Student satisfaction is extremely important at American Public University System. Students are asked to complete a survey at the conclusion of their program to give insight on their experience. Below are anonymous, self-reported results, from the End of Program survey, for students in the M.A. Reverse Logistics Management Program.

M.A. Reverse Logistics Management EOP Survey Results