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A.A. Hospitality Assessment Results

Program Learning Outcomes

By using various assessment tools and/or rubrics within the classroom, American Public University System (APUS) is able to capture a snapshot of students’ success in fulfilling their program outcomes.  Signature assignments, generally in the final course of a program, are used to assess students’ proficiency in meeting each program outcome (PO).  In order to show proficiency in an area, a student must achieve a score of 85% or greater. American Public University System strives to have 70% or more (university benchmark) of our students reaching the 85% proficiency standard. When this benchmark isn't met, action is taken to improve curriculum and instruction to better serve our students. The below chart shows combined results of A.A. Hospitality students at APUS.

  • PO#1- Describe the career opportunities and future industry growth forecasts as they relate to the different segments of the Hospitality Industry.
  • PO#2- Demonstrate food safety practices that will ensure safe food production from purchase to service.
  • PO#3- Demonstrate application of theory and concepts as they relate to the various responsibilities of a foodservice manager.
  • PO#4- Implement strategies to effectively manage and improve restaurant performance, based on operational theory and procedures.
  • PO#5- Analyze hospitality operation processes and attributes and the legal implication of proper or improper management.

AA Hospitality Program Outcomes

Learning Outcomes Assessment: ETS Proficiency Profile

Undergraduate students at American Public University System (both AMU and APU) are required to participate in our national testing initiative as they near degree completion.  This involves completion of the ETS Proficiency Profile, a general education assessment.  This initiative enables us to evaluate and inform teaching and learning, as well as benchmark our programs.  Below are combined results from the ETS Proficiency Profile for A.A. Hospitality students in the School of Business.

AA Hospitality EPP

End of Program Survey

Student satisfaction is extremely important at American Public University System. Students are asked to complete a survey at the conclusion of their program to give insight on their experience. Below are anonymous, self-reported results, from the End of Program survey, for students in the A.A. Hospitality Program.

A.A. Hospitality EOP Survey Results